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Mobile App Development

Brewing innovation & carving breathtaking app solutions

Refund and Cancellation Policy

Last Updated on 27th November , 2019

Arema Technologies undertakes all projects under the scope of objectives that determine the direction / route followed by the project.

All Web Design / Web Development / Mobile Application Development / Sofware Developemnt / Search Engine Optimization / Digital Marketing/Hosting Services/ Maintenance of a website are carried out and accepted after total analysis and creation of a complete scope document, in order to ensure that our teams have full understanding of the work needed to be done, eliminating possibilities of any project cancellation / reversal / dispute.

Since Arema Technologies and the client understand that there is work involved to achieve every milestone of the project and completion of every module, a refund would not be possible for the work once assigned to us.

Payments for custom design projects / above services are made to us in increments by client is non-refundable. If a project is canceled or postponed, all charges paid are retained by Arema Technologies and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

If we receive a chargeback or payment dispute (i.e. Gateway Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a Payment Gateway dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

We are willing to work with you and after getting confirmation from your side, we immediately take action on it and send your work in progress. Therefore, if you take your steps back after confirmation, so, the amount you have already paid is non-refundable. We interact with our clients and do our best to solve all their queries and start work after their approval, therefore, there is no provision for any kind of refund. We clearly mentioned that the paid amount is non-refundable in any circumstance.

Please read and make sure you fully understand our refund and cancellation policy prior to making a payment. Should you have other questions about our policies, feel free to call us.

Arema has compiled this document to help you comprehend the Refund choices, to be followed and committed to our website portal. You can get the set of clear information collected through our website. Please read our Refund policy carefully and attain a clear understanding of how we collect, use, protect or otherwise handle your PII.

We Are selling Digital Goods so refunds are provided in that. Once The service is delivered we can not enroll for any refunds.

Personal Information

We respect your Refund, therefore, we don’t prefer to collect any Personally Identifiable Information, unless you select to fill your personal information on our website, we never collect any further information.

When you register/ place a query/ comment on our website, we ask you to fill your name, email address, phone number or other details to help you get a better and seamless experience.

Such information is further collected from third parties such as Facebook, Twitter, and LinkedIn.

How Do We Utilize Your Information?

We may use this collected information to personalize your experience and it further let us deliver the type of content and product offerings, as per your specific interest. This also ensures to serve you better in responding to your customer service requests and also helps in quickly processing your requests.

This shared information is further used for sending periodic emails, follow up after correspondence (live chat, email or phone inquiries)

We may share your information with other Arema verticals to offer you certain services on our behalf. Therefore, we hold the right to disclose your Information with legal and regulatory bodies or pursuant to a judicial order for compliance.

How Do We Protect Your Information?

We never select scanning and/or scanning to PCI standards. We only offer the details for articles and information and we never collect the credit card number or any payment related sensitive information. We use regular Malware Scanning.

To update, your personal information is sufficed with secured networks and can only be accessed by a limited number of persons who have special access. Also, every sensitive information supplied is encrypted via Secure Socket Layer (SSL) technology.

We practice a number of security measures to maintain the safety of your personal information.

Do We Use 'Cookies'?

Yes, we use cookies. Cookies are small files, which are further transferred to your computer's hard drive via a Web browser. It enables the website's or service provider's systems to identify your browser and capture and remember certain information. Remember, Cookies, do not give any PII to us, on own. We use cookies to help us remember and comprehend the special preferences based on previous or current site activity, that help us to provide you with improved services.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information without providing users with advance notice. This surely does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Third- Party Security

We have created a secure and reliable website, however still the confidentiality of any information, communication or material transmitted over the internet, unencrypted data can be accessed by third parties. Hence, we strongly recommend practicing discretion while providing sensitive confidential information.

Children-Appropriate Content

Being an app development company, our website aims to get the attention of audience hailing from business and professional capacity only. Therefore we do not knowingly/unknowingly solicit data or market it to children under the age of thirteen (13).

How To Reach Us

If you have any question with regards to our Refund Policy, you may Contact Us at www.arema.co.in

Address

UG-87, Astha City Centre, Agra, Uttar Pradesh Email: sales@arema.co.in

Grievance Redressal

If you find any inappropriate material/content or any other concern pertaining to the processing of information, reach us at info@arema.co.in

Changes To This Policy

We hold the full rights to update our Refund Policy as and when the need arises, without making any prior information.

However, the latest updated document date can be accessed over the top of this page. We are committed to protecting the Refund of the website, so our users will continue to enjoy.

Contact Us
If you already have a concept in mind and are just looking for an indication of the budget and scope, feel free to describe the project as much as you can and we will get back to you.
UG-87, Astha City Centre, Water Works, Agra, U.P., 282004
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